Vision, mission, and our values

We want to be your No. 1 Concept Store for glamorous Living, Lifestyle & Interior!

Our Vision, Mission and Values

How do we want to achieve this?

Well, our story began with the dream of creating a place where lovers of the Glam Style feel at home. Where it never gets boring. Where there is always something cool & unique to discover. Where we truly feel comfortable.

From this, our core principles have been derived, which guide our dealings with suppliers and customers. And for us, they are more than just a catchy marketing phrase.

1. Authenticity

or: We stay true to our style.

We don’t want to be able to do everything. We don’t want to offer everything. You won’t find 10,000 products of everything & nothing with us.

We offer you a world full of Glam & Style.

Our style is glamorous, modern-elegant, colourful, tasteful and individual. Gold is our passion. We are everything – just not boring! And when on our journeys of discovery we find one of those unicorns again, we rejoice like Snow Queens... Which brings us to our next point:

2. Quality

At Codeso Living, we believe that quality always prevails! Therefore, it hastop priority with us. We don’t just want you to be satisfied – we want you to be truly HAPPY! With your new favourite piece – and with us, of course. One of our favourite sayings is "small but fine". We limit ourselves to selected and unique products of high quality. Therefore, everything we offer has been personally chosen, touched and deemed perfect-for-us by us on site. This applies of course to the smaller emerging workshops and family-run businesses we work with, but also to the large well-known Brands. And naturally to our own brand Codeso Living, for which we cooperate with the best in their field.

3. Fair Prices

Discount, discount, let me tell you – it is always added beforehand.

This sales strategy is very common in the furniture trade – which we absolutely do not want. At Codeso Living, we firmly believe that quality and fair prices do not exclude each other. Therefore, our approach is to avoid drastic price campaigns and discount battles, and to offer you attractive & honest prices all year round.

How do we achieve this?

Well, the conventional furniture trade has a huge store in a good location, a very large & extensive range, for which it needs an equally large warehouse, and immense advertising costs for the discount battles with numerous competitors. Often it also works with middlemen. This means it has high variable and fixed costs, which inevitably lead to high prices. Nevertheless, it has long delivery times for many pieces of furniture.

Our strategy is to keep costs as low as possible – both in the areas of storage and purchase prices, as well as in advertising. We achieve this firstly by only keeping space-saving items such as decoration & accessories in stock – and the furniture is almost exclusively made individually for the customer. Secondly, we devote ourselves extensively to product scouting to buy directly from the manufacturer. And thirdly, by linking online & offline to gain trust in us and our products: on the one hand with storytelling & personality via social media, on the other with our Showroom in Düsseldorf, where you can experience a fine selection of our products live and in colour. But above all, where we can take you digitally into our world so that you feel absolutely safe with our entire product range in our online shop.

4. Sustainability

We also want to do our part on the topic of sustainability, and have defined the following two types of sustainability for ourselves:

1. Environmentally friendly sustainability - Eco-friendly

  • All furniture from our own collection, as well as many of our decorative items, are made in Europe – this ensures significantly shorter transport routes. And relieves the environment.
  • Packaging materials unfortunately cannot be avoided – however, we take responsibility for avoidance, reuse and recycling. For this, we are registered in the packaging register and pay our contribution.
  • We ship our packages almost exclusively with DPD – did you know that DPD has been achieving climate-neutral parcel transport since 2012? You can find out more here.
  • Last, but not least, the high quality of our products, which we place great value on, ensures a long service life – and thus less waste.

2. Social sustainability - Socially responsible

  • Fair treatment of workers is extremely important to us. This includes working conditions and fair pay. We also place importance on this for products imported from Asia – because imported & fair fortunately do not exclude each other.

5. Outstanding Customer Service

Only those who themselves burn can kindle the fire in others.

We believe online trade should combine the comfort of online shopping with the soul of retail. It should and may be personal and approachable. We want to create a Codeso world with a unique customer experience – basically "the best of both worlds"!

You should feel safe and comfortable with us, be honestly and without (purchase) pressure advised, and feel connected to us. We see ourselves at CODESO LIVING as advising friends who offer you the greatest inspiration and the finest designs – all together with first-class service.

Whether a heartfelt, handwritten card or special customer requests – we live customer service every day! Because we love what we do and our highest goal & motivation is always to make you happy & satisfied in the long term!