Andrea House Storage Box Diamond | small

Kostenlose Lieferung ab 100 €
Lieferzeit: 2-4 Werktage

Der Versand erfolgt schnell und bequem mit DHL, DPD, GLS oder UPS zu Dir nach Hause.

We process and ship orders from Monday to Friday between 11:00 am and 5:00 pm (except on public holidays). Please note our separate Showroom opening hours.

Shipping costs are charged per order and delivery address. The shipping method depends on the product type, weight, and/or size. Standard parcels* are shipped with DPD, Hermes, or GLS. Bulky goods** are shipped with Hermes and DPD. Freight shipments are handled by, among others, DSV, Dachser, and Cargo International.

You will receive a shipping email with a tracking link as soon as your order has left our warehouse. Tracking is usually possible after approx. 24 hours.

If your order cannot be delivered all at once for technical reasons, we also offer partial deliveries. Shipping costs are only charged once. For environmental reasons, we prefer to ship the entire order together.

Please note that some items (e.g. side tables) are shipped in multiple parcels (tracking numbers). Although the parcels are handed over to the parcel service at the same time, it is possible that they may be delivered on different days in some cases.

Unfortunately, delivery to parcel lockers is not possible.

OUR SHIPPING COSTS AT A GLANCE

Standard Parcel* – DELIVERIES WITHIN GERMANY

We offer free shipping within Germany for orders over €100 (applies only to non-discounted items; certain fragile items excluded). For orders below this value and for discounted items, we charge a flat rate of €5.95. For fragile items such as mirrors or Wall Art, a logistics surcharge of €39.95 may apply in certain cases; this will be calculated at checkout.

If a return causes the minimum order value for free shipping (€100) to be undercut, the shipping costs of €5.95 will be charged retroactively.

For parcels that are not collected (e.g. at a DHL or DPD branch) and returned to us, we reserve the right to retain the return shipping costs of €5.95.

For our free fabric samples, we charge a shipping fee of €2.95, which will be credited towards your purchase.

Standard Parcel* – DELIVERIES TO OTHER EUROPEAN COUNTRIES

Shipping costs to the following European countries are calculated at checkout based on weight:

• AUSTRIA
• NETHERLANDS
• BELGIUM
• LUXEMBOURG
• FRANCE (except Corsica)

Bulky Goods** – DELIVERIES (WITHIN GERMANY ONLY)

Under certain conditions, items that do not qualify as standard parcels* due to their nature, but are not yet considered freight, can be shipped as so-called bulky goods** with Hermes. Bulky goods deliveries within Germany are free of charge. Please note the special return regulations for shipments with Hermes.

Freight Shipping – Overview

(Large) furniture or particularly heavy, bulky, and fragile items (e.g. floor lamps, mirrors, or Wall Art) are generally shipped by freight. Please provide your phone number, preferably a mobile number, during checkout for delivery arrangements.

Standard Freight
Delivery is made to the so-called curbside, i.e. the delivery is made to the front of the house, but cannot be carried into your apartment. If you are unable to carry the goods into your apartment yourself, please arrange for external help in advance.

Freight incl. 2-man handling (within Germany only)
In Germany, we offer freight delivery with a 2-man team to your desired location at the delivery address for an additional charge, within 5-8 business days from dispatch. Please select this option in the shopping cart and also provide your phone number for delivery arrangements during checkout.

Premium Freight incl. 2-man handling (within Germany only)

• Delivery to the place of use
• Disposal of packaging material

Premium Plus Freight incl. 2-man handling (within Germany only)

• Delivery to the place of use
• Assembly (e.g. assembling a dining table, connecting multi-part sofas, attaching a base)
• Disposal of packaging material

Freight Shipping Costs within Germany

Standard freight to curbside: free of charge (applies only to non-discounted items)
Premium Freight: €149.00
Premium Plus Freight: €199.00
Delivery time: 5-8 business days (plus delivery time according to product details)

Freight Shipping Costs to Other European Countries:

Shipping costs to the following European countries are calculated at checkout based on weight.

• AUSTRIA
• NETHERLANDS
• BELGIUM
• LUXEMBOURG
• FRANCE (except Corsica)

Delivery Process

To arrange your preferred delivery date with the freight company, they will contact you by phone. To ensure delivery, please provide a phone number (preferably mobile) that can be reached during the day in the checkout/order process.

Please also note that delivery in both freight cases can take place Monday to Friday between 8 am and 5 pm.

Important Information on Returning Freight Shipments:

Freight items you wish to return will also be collected by a freight company, and only after prior appointment with you. Please contact a freight company of your choice directly (NOT Codeso Living) to arrange everything else. Freight companies will only collect the goods in proper transport packaging. Please ensure that you return the goods undamaged/in their original condition in the original packaging. So please only dispose of the boxes once you have checked and decided to keep the goods.

The direct return costs for freight items, i.e. items we shipped to you by freight due to their nature, are to be borne by you. These costs are estimated at a maximum of approx. €120 within Germany.

You can calculate and book the best freight rate for you via the following digital shipping platforms:

https://www.jumingo.com
https://www.pamyra.de

These are 2 example providers, of course you are free to use another provider.

*Definition Standard Parcel: Maximum girth 300 cm, max. 20 kg
**Definition Bulky Goods: Longest and shortest side together max. 180 cm, max. 30 kg (within Germany only)

Andrea House

Manufacturer: Andrea House, S.L.U.
Address: Dos de Mayo 195, 08013 Barcelona, Spain
Contact: export@andrea-house.es | +34 93 231 80 50